Frequently Asked Questions

Prachand Defence Academy is a comprehensive online platform for preparing for Indian defence exams including NCC (Army, Navy, Air Force, R&V wings), CDS and SSB. We provide practice tests, mock exams, analytics, and gamified learning experiences.

Simply sign up for a free account, complete your profile during onboarding, and start exploring our extensive question banks and lessons. You can start learning immediately after registration.

Currently, we offer a fully responsive web platform that works seamlessly on all devices including smartphones and tablets. A dedicated mobile app is in development.

Per-stream access is ₹299/month or ₹2,999/year (about two months free). Our Membership is ₹4,999 for 3 months and unlocks ALL streams plus a 1-on-1 expert interview session. You can upgrade anytime — no XP requirement.

We accept all major payment methods through Razorpay including credit/debit cards, UPI, net banking, and digital wallets.

No. Our plans are one-time purchases for a fixed duration (per-stream monthly/yearly, or a 3-month Membership). There's no auto-renewal, so you're never charged automatically. When your access ends, you simply buy again if you'd like to continue.

We offer a 7-day money-back guarantee if you're not satisfied with our platform. Contact support within 7 days of purchase for a full refund.

XP (Experience Points) are earned by completing tests, lessons, maintaining study streaks, and achieving milestones. XP raises your rank and unlocks badges. Premium is a separate paid upgrade — no XP needed.

Badges are achievements unlocked by reaching specific milestones like study streaks, perfect test scores, or total XP earned. They showcase your dedication and progress.

Yes, all tests simulate real exam conditions with time limits. You can see remaining time during the test and receive detailed analytics after submission.

Our proctoring includes mandatory fullscreen mode, tab switch detection, and activity monitoring. Excessive tab switches result in automatic test submission.

We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience. The platform works on all modern browsers.

First, ensure you're using the correct email and password. Note that your account can be signed in on only one device at a time — logging in on a new device automatically signs you out of the previous one. Try clearing your browser cache or using a different browser, and contact [email protected] if issues persist.

We use industry-standard encryption and secure authentication through Better Auth. All payment information is handled securely by Razorpay. We never store sensitive payment data.

Yes, you can export your progress reports, test history, and analytics from your dashboard. Premium users get access to detailed PDF reports.

We have 20,000+ practice questions across our streams: NCC (all four wings — Army, Navy, Air Force, Remount & Veterinary, both JD/JW and SD/SW divisions), CDS and SSB, across hundreds of tests including full-length mocks.

Yes, our content team regularly updates questions based on latest exam patterns and adds new content monthly to keep the platform current.

Yes, instructors have access to a dedicated dashboard where they can create custom tests, upload questions, and assign them to students.